Follow Us On :

F.A.Q.

Frequently Asked Questions

Just like how the new age mobile phone with various features replaced the traditional cell phone handsets. Being multifunctional and handy is alwaysa smart choice. We started with new innovative product which is readymade false ceiling substitute & dual lighting system (what all you can expect in the next gen lighting system). In near future we are about to launch new models with inbuilt fan, music system, home automation kits, more home-use features into it. It will be first item on the top of your list when you plan for your interior of your home. Existing home owners can also add this “wow factor” to their homes which they will never dare do if it was a gypsum false ceiling (then t would have became a night mare with so much of dust and labors working for days at your home… where you already stay with family !).

Currently we are the first one and only one manufacturing this product where we ensure our product is not being copied (restricting the competition with IPR). You can get similar work done at your place but that would be completely manual by labors (although they call it machine finished). You can know more about the difference between our product and market based traditional products in following paragraphs.

Product structure is made of thin GI sheet (galvanized iron) with powder coating finish (white-semi gloss). Design pattern made of imported PVC sheet (which blocks light) is fused to light diffuser sheet (translucent polycarbonate sheet/fibre sheet). LED light fitting within product which has power cable connection point at centre. During installation the power cables are connected at centre and closed with cap to leave product sealed from insect penetration. RGB led used comes with IR remote and is also compatible with home automation kits.

Unique design pattern, impossible to replicate in CNC jali pattern. 1mm thin design pattern projection in comparison to CNC jali pattern of 6-18mm thickness. It gives ease of clear view from any angle and distance. Made of GI sheet with powder coated finish and PVC components. Free from pop/wood/PVC board/acp sheet drawbacks. Free from paint/polish finish flaws. Stability of product independent of design pattern allows designs with more empty spaces (light passing area) whereas in traditional CNC jali most of the surface area is covered with design pattern though out.

Typical interconnected jali pattern designs, all of them look similar. 6-18mm thickness of jali design cutout material. It doesn't give ease of clear view from any angle and distance. Pop/wood/PVC board/acp sheet has material cutout finish drawbacks. Paint/polish finish flaws involved in these products. In traditional CNC jali, most of the surface area is covered with design pattern though out. It doesn't allow designs with more empty spaces (light passing area) and blocks most of the light output. Hence it turns into more of a decorative light, not functional to provide enough light for the room. Dust and labor oriented work at site, manually finished, onsite work of days/weeks (installation and manual finishing), need to be done in beginning of the interior project which blocks woodwork and paint work at site. Over time one can observe crack, dampness, bent/loop in product structure. “Brands” provide only raw material, no one covers warranty over false ceiling work as such over long period of time (we start facing issue after 6-12months). These are age-old drawbacks of pop/wooden ceilings.

MyCeiling products are finished product, plug & play, ready-to-fit, manufactured at factory. There are standard prices for standard size products. There is no square feet rate applicable and it has no comparison with any similar concepts in market. The user experience is just like purchasing a smart phone where we check quality, services and features of the phones, regardless of its size.

First of all these kind of design patterns cannot be made out of pop sheets completely so comparison with pop ceiling rates of Rs50-70/ sqft is not applicable. Remember- pop work, putty & paint work, electrical work with light fittings altogether cost you Rs 120-150/sft at the end when you do reverse calculation. Similar products can be made with pop sheet frame structure with wooden CNC jali sheet at centre or completely wooden structure.

Price Comparision:-

6x4ft MyCeiling product with single lighting    (price Rs. 30,000 & weight 26kgs)

6x4ft Completely wooden CNC jail product     (price Rs. 15-20,000 & weight 40-50kgs)

6x4ft Pop structure with wooden CNC jali     (price Rs. 13-15,000 & weight 30-40kgs)

1.  PLUG&PLAY product: as substitute for gypsum false ceiling.

2.  MINIMAL DESIGN-MAXIMUM LUMINOCITY: provides sufficient light for your space.

3.  BRIGHT PRIMARY LIGHT: experience its amazing 180 degree light spread in your space where you find no hard light/focus light on your head. It replaces all other tube lights of your room.

4.  MOOD LIGHTING: you can enjoy its multi color cove light as per your choice provided with IR remote. Being compatible with home automation makes it ideal for every user considering their future plans.

5.  INSTANT ORDERING: ready design gallery & standard sizes makes it hassle free instant order placing experience. You can also have a customized design of your choice.

6.  INSTALLATION IN 45min: it takes only 45min for standard installation of this product to your true ceiling. You can start using it right after installation. No after work finishing required.

7.  RE-LOCATABLE & RE-SELLEABLE: you can shift it to another room easily as leaves behind only 4 holes in the ceiling which can be easily finished instantly with putty/paint touch up. Planning to sell it to someone on olx? Yes, now this is the next generation where one can re-sell false ceiling also. Could you do the same with gypsum false ceiling? Not a chance.

8.  10 YEARS WARRANTY ON PRODUCT & 2 YEARS ON LED: this is what everyone needs, a good warranty by a brand, not by any contractor. Do you get the same warranty on gypsum/pop false ceiling ?

Unique design pattern, impossible to replicate in CNC jali pattern. 1mm thin design pattern projection in comparison to CNC jali pattern of 6-18mm thickness. It gives ease of clear view from any angle and distance. Made of GI sheet with powder coated finish and PVC components. Free from pop/wood/PVC board/acp sheet drawbacks. Free from paint/polish finish flaws. Stability of product independent of design pattern allows designs with more empty spaces (light passing area) whereas in traditional CNC jali most of the surface area is covered with design pattern though out. Dust free, labor free, factory manufactured, 30min installation at site (can be done after interior project completion). Standard price’s for standard sizes. Saves time consumed in pop false ceiling/CNC jali ceiling designing, quotation, approval, which holds wood work at site. Substitute of false ceiling especially for those clients who don't like to have false ceiling as it reduces ceiling height. Re-locatable/re-sellable product unlike traditional CNC jali/pop ceilings. In case of removal of product it leaves only four holes in ceiling which can be easily re-finished with putty unlike pop/jali ceilings which leaves ceiling badly damaged in case of removal. No crack, dampness, bent/loop in product structure. 10 years warranty on product and 2 years warranty on led lights. Home delivered in assembled form and easy 30min installation. Various light selection options. 180 degree light spread which gives unique distribution of light in ambiance. Entirely different experience compared to wall light or recessed false ceiling lights. Ambient lighting and mood lighting both in same product. Mood lighting with brightness control and light color selection is useful even as night bulb. Useful in living room while watching TV or home theatre.

10 years warranty on product and 2 years warranty on led lights. For any issues within warranty period, service person visits site after complaint registered and to be checked within a week to rectify. When warranty period is over and there be any problem in led light then it can be taken care by the brand (with payable incurred cost of led light component and service charges) as standard led light fittings are used, easily available in market. Places where we cannot reach, we provide delivery on the needed component which can be fixed easily by any local electrician.

Center bright light can be operated by wall switch (standard on/off system). Here one can make selection of either warm white or cool white light while ordering. It is useful as primary source of light for the room, where you don’t need any tube light on wall. Outer cove light has RGB led light with IR (infra red) remote. It will have a separate wall switch for on/off and it can be switched on/off by remote as well. Remote has 15 color selection, 4 light modes (like flash, strobe, fade & smooth), on/off buttons, brightness adjustment buttons. Same brightness adjustment buttons act as speed adjustment for those 4 light modes. It is useful as mood lighting, surround dim light while watching TV or home theatre, useful as night bulb, various light modes for various mood like relaxation or party.Being compatible with home automation makes it ideal for every user considering their future plans. Then the remote control comes to your mobile app, use it with your ease.

Since overall structure is made of metal, it can be fixed locally (taken care by client) with help of painter/electrician/vendor. Client can click snaps of damaged portion and share with the company if the damage cannot be repaired locally. For damage to light diffuser sheet or design pattern part, it needs complete replacement of both of it as they are single fused entity (can't be repaired) with its incurred cost of component, service charges and transportation cost. For damage to metal structure, these components can't be replaced.

You can select design from our catalog which shows 3D views. You can also suggest your own choice of design and we will develop similar design pattern with variations for selection. Your designer can come up with design pattern that suits your interior and similar design options will be presented with variations by MyCeiling for your selection. Standard sizes offered are 2x2, 3x3, 4x4 & 6x4 feet (4 inches height). Size customization is not possible as it’s manufactured under mass production process at factory, not one piece work.

1.   Select size from standard sizes.

2.   Select lighting option from various light options offered.

3.   Select design from catalog or refer your own design for new design development. Place order.

Client need to ensure feasibility of installation at selected ceiling spot at site. In case of AC duct passage, beam passage resulting in uneven ceiling level or un-drill-able spot, existing pop ceiling, wiring provision, wall switches availability as per product light selection (in case of dual lighting you need two wall switches with two set of power cables at product ceiling spot). Once product is purchased, it cannot be returned due to site being unfeasible.

CASE OF MANUFACTURING DEFECT: One can cancel the order demanding refund.

CASE OF DAMAGE DURING SHIPPING OR BY CLIENT: Components to be replaced by brand for free in case of damage during shipping else with incurred cost if damaged while at customer’s place/by customer’s vendor side with appropriate timeline decoded by brand.

CASE OF DELAY: Order can be cancelled for delay more than 7 days. We always try our best to arrive early even before the given timeline.

CASE OF CHANGE OF MIND: we understand that a customer may change mind and decide to cancel the order for some personal reasons. Its applicable till 72hrs before dispatch date. 50% amount can be reimbursed. Once after processing refund, case is closed and customer cannot demand for same order agreeing to pay rest 50%. He/she needs to place a new fresh order with new timeline and complete price.